SLA :

May 3rd, 2014 by

All offers include the following monthly SLA

  • 99.9% and above –> normal operation
  • 99.0% and above –> 15% refund of monthly charges
  • 97.0% and above –> 30% refund of monthly charges
  • 95.0% and above –> 50% refund of monthly charges
  • Less than 95% –> 100% refund of monthly charges
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